Frequently asked questions

We deliver all over the world

The order will be processed within 24 hours and shipped within 24 hours. It will arrive at your home in 5 to 10 days depending on the destination.

You have 15 days to return your order if it does not work or has a problem.

Total weight:

~ 15g Cat size (lightweight device for comfort)
~ 30g Dog size (reinforced device with stronger closure)

Power supply:

The sensor is powered by 2 LR44 Button Batteries (not included due to the new shipping restrictions), giving you approximately 3 months of battery life.

Application Features :

Free application with no subscriptions or additional fees.

Collects your pet's activity and sleep data, estimates the distance between your pet and your location based on the connection strength of your Bluetooth link.

Estimates your pet's position based on the Bluetooth signal received and transmitted between the collar and your phone.

Emits a sound signal when you activate the option, useful for locating your pet and training it for training, the constant ringing frequency reinforces the memory of training.

Download the Petkit application: